Teladoc Health Launches AI-Powered Solution to Enhance Hospital Workplace Safety

Teladoc Health Debuts AI-Powered Workplace Safety Feature for Hospitals

Teladoc Health (NYSE: TDOC), a leader in virtual care, has unveiled a new innovation aimed at combating workplace violence in hospitals and health systems. The latest enhancement to the Clarity™ monitoring solution utilizes advanced AI software, hardware, and services to support care teams in monitoring environments and intervening quickly when safety concerns arise.

Meeting the Challenge of Healthcare Workplace Violence

Hospitals are increasingly grappling with workplace violence. Surveys reveal that over 80% of nurses have faced such incidents, with nearly half noting a rise in violence in recent years. Data from the Bureau of Labor Statistics shows that healthcare professionals are five times more likely to encounter workplace violence than workers in other fields. Furthermore, violence costs hospitals more than $18 billion annually, as reported by the American Hospital Association.

How the New Solution Works

Teladoc Health's upgraded Clarity™ solution leverages video and audio analytics to analyze facial expressions, detect threatening movements, and identify aggressive language. When a potential incident escalates, the system sends smart, timely alerts to relevant staff, allowing for faster intervention. This proactive approach can identify risks such as aggressive intrusions into a nurse’s space or tampering with medical devices.

Advancing Hospital Security and Patient Care

Andy Puterbaugh, President of Hospital and Health Systems at Teladoc Health, emphasized that traditional tools are often reactive. He highlighted that this new safety capability is designed for proactive, AI-driven early intervention, aiming to enhance safety for both healthcare staff and patients.

Implementation Timeline

The new safety feature will be rolled out with selected hospitals and health systems in the first quarter of 2026 as part of Teladoc Health’s partner development program.

This technology helps hospitals analyze stocks, invest in performance stocks related to healthcare innovation, and reinforces Teladoc Health's role as a leader in advancing hospital safety and care quality.


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